Job Description
The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information technology and understand the latest technology trends to ensure the technology in place is up to date.
Responsibilities:
- Manage technologies and provide administrative assistance for various systems
- Understand various IT troubleshooting and provide technical support
- Control and monitor data, network access and backup systems
- Negotiate and communicate with third-party software providers for new software's and troubleshooting
- Running regular checks on network and data security
- Identifying and acting on opportunities to improve and update software and systems
- Developing and implementing IT policy and best practice guides for the organisation
- Designing training programs and workshops for staff
- Conducting regular system audits
- Running and sharing regular operation system reports with senior staff
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
- Managing and reporting on allocation of IT budget
- Providing direction for IT team members
- Identifying opportunities for team training and skills advancement
Qualifications:
- Bachelor's degree in Computer Science or relevant field
- 5+ years of experience in related field
- Experience in information technology space, and solving various software and hardware problems
- Strong Technical Problem Solving & Communication skills