WE'RE HIRING | IT Administrator – Networking & VoIP (BPO/Call Center)
TrechPro – Karachi, Pakistan
We are looking for an experienced IT Administrator with a strong background in IT infrastructure, networking, and technical support within an international call center/BPO environment.
Key Responsibilities & Requirements:
Networking: MikroTik routers, managed switches, LAN/WAN configuration and troubleshooting.
Microsoft Windows: Configuration, setup, administration and troubleshooting.
Hardware Support: Computer hardware installation, maintenance, diagnostics and troubleshooting.
VoIP & Dialers: Configuration and troubleshooting of VoIP systems, dialers, softphones and X-Lite.
IP Telephony: IP phone installation, configuration and technical support.
Network Support: Diagnose and resolve connectivity, internet and network performance issues.
IT Security: Ensure system security, antivirus validation, updates and endpoint protection.
Mandatory Experience:
Previous IT administration experience in an international call center/BPO environment is a MUST.