We are hiring at Orient Ceramica!
💻 Position: IT Support Officer
Orient Ceramica is looking for a motivated and proactive IT Support Officer to join our team. The ideal candidate will be responsible for providing first-level IT support for hardware, software, and network issues, ensuring smooth day-to-day IT operations across the organization.
🔹 Key Responsibilities:
• Provide first-line support for hardware, software, and network-related issues
• Respond to support tickets, calls, emails, and walk-in requests in a timely manner
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment
• Update operating systems, drivers, and business software
• Monitor and support LAN/WAN connectivity
• Maintain IT asset records and support lifecycle management
• Assist with system backups and antivirus/endpoint security
🔹 Requirements:
• Good knowledge of Windows OS, Office 365, basic networking, and hardware troubleshooting
• Strong communication and interpersonal skills
• Ability to prioritize and manage multiple tasks efficiently
📍 Location: Orient Group of Companies, Gate #2, 26km Multan Road, Lahore