𝗛𝗶𝗿𝗶𝗻𝗴: Junior Microsoft Officer
📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Islamabad
🕒 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 6 months to 1 year
𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
- Assist in troubleshooting and resolving Windows OS, Microsoft Office, and application-related issues.
- Manage user accounts, licenses, and security settings in Microsoft 365 Admin Center.
- Provide technical support for Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
- Monitor and maintain system performance, ensuring minimal downtime.
- Assist in deploying updates, patches, and configurations across user systems.
- Document technical issues, solutions, and best practices for internal knowledge base.
- Collaborate with senior engineers to escalate and resolve complex technical problems.
𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗦𝗸𝗶𝗹𝗹
- 6 months to 1 year of experience in IT support or a similar role.
- Good understanding of Microsoft 365 services and administration.
- Basic knowledge of Windows 10/11, Windows Server, Virtualization and Active Directory.
- Familiarity with Microsoft Exchange (on-premise or online).
- Strong problem-solving and communication skills.
- Ability to prioritize and manage multiple tasks.
𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 & 𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Microsoft certifications (e.g., MS-900, MD-100, AZ-900) are a plus.