Lead Servicenow Developer

Job Description

We are seeking an experienced Lead ServiceNow Developer to design, develop, and implement cutting-edge solutions on the ServiceNow platform. In this role, you will lead custom development projects, integrate external systems, and mentor junior developers to ensure best practices. This is an excellent opportunity for a technical leader who is passionate about innovation and driving business success through scalable solutions.

Key Responsibilities

🔹 Solution Development & Customization

• Design, develop, and deploy custom applications, scripts, and workflows in ServiceNow.
• Utilize JavaScript, Glide scripting, UI policies/actions, Flow Designer, and Workflow Editor to enhance platform capabilities.
• Develop intuitive and user-friendly Service Portals using AngularJS/React, HTML, and CSS.

🔹 Integrations & API Development

• Design and implement seamless integrations with third-party systems using REST, SOAP, JSON, and XML.
• Collaborate with architects and business analysts to align integrations with business needs.

🔹 Technical Leadership & Best Practices

• Lead code reviews, enforce coding standards, and mentor junior developers.
• Optimize performance and scalability of ServiceNow solutions.
• Drive continuous improvement in CI/CD practices, version control (Git, Jenkins), and deployment processes.

🔹 Problem-Solving & Support

• Troubleshoot technical issues, conduct root cause analysis, and implement fixes proactively.
• Stay up-to-date with ServiceNow releases and emerging technologies to recommend enhancements.

Education & Experience:

• 5+ years of hands-on ServiceNow development experience.
• Strong background in JavaScript, Glide scripting, and UI development.

Skills Taxonomy:

✔ ServiceNow Development: Glide scripting, client/server-side scripting, UI policies/actions, Flow Designer, Workflow Editor.

✔ Front-End Technologies: HTML, CSS, AngularJS/React (especially for Service Portals or custom UI experiences).

✔ Integration & APIs: REST, SOAP, JSON, XML.

✔ Version Control & CI/CD: Git, Jenkins, or similar tools.

✔ Problem-Solving: Root cause analysis, debugging, optimization.

✔ Soft Skills: Technical leadership, mentoring, collaboration.