Job Description
We are seeking a proactive, detail-oriented Project Manager to oversee the execution of client projects across our diverse service offerings. As a Project Manager, you will be the central point of coordination, ensuring tasks are delivered on time, within scope, and to the highest quality standards. You will collaborate closely with sales, project teams, and clients to guarantee an exceptional service experience.
Key Responsibilities:
- Oversee and manage projects related to Social Media Management, Email Management, Administrative Assistance, Customer Support, Cold Calling, Lead Generation, Graphic Design, and WordPress Development.
- Plan, execute, and monitor project timelines, ensuring deadlines are met and client expectations are exceeded.
- Assign tasks to team members based on their skills and availability, ensuring efficient utilization of resources.
- Provide guidance, support, and feedback to team members to ensure the highest standards of work.
- Communicate regularly with clients to update them on project progress, manage expectations, and address any concerns.
- Identify potential risks or challenges within projects and develop solutions to mitigate them.
- Ensure that all projects are delivered within the agreed budget and scope.
- Conduct quality assurance checks to ensure deliverables meet client standards and requirements.
- Prepare and present regular project status reports to the executive team.
- Continuously evaluate project workflows and processes, suggesting improvements where necessary.
Qualifications:
- Bachelor’s degree in Project Management, Business Administration, or a related field.
- Minimum 1 year of project management experience, ideally within a startup or freelance services environment.
- Proven ability to manage diverse projects across multiple service domains.
- Strong leadership and team management skills with the ability to inspire and guide teams effectively.
- Excellent organizational skills with attention to detail and a results-driven mindset.
- Proficiency in project management tools like Asana, Trello, or Notion.
- Exceptional problem-solving abilities and adaptability.
- Strong written and verbal communication skills.
What We Offer:
- Competitive salary with performance-based incentives.
- Opportunities for professional growth and development.
- A collaborative and innovative work environment.
- Recognition for high performance and achievements.