Job Description
Responsibilities
- Critical Thinking & Problem Solving: Ability to break down and solve complex problems, especially related to Tier 1 and Tier 2 support issues.
- Collaboration: You'll be working with multiple teams (product, design, customers, and operations) to help define solutions and implement them effectively.
- User Experience Improvement: You'll be tasked with researching user preferences and continuously improving the user experience.
- Research: Staying current with new technologies and best practices will be important for staying ahead of the curve and solving problems more efficiently.
- Code Reviews & Troubleshooting: You'll engage with support teams to investigate code, database issues, and bugs. You'll also help provide training to Tier 1 and Tier 2 support teams on product behavior.
- Documentation: Writing detailed tickets for bug issues, tracking them in Jira or Azure DevOps, and collaborating with product management to prioritize fixes.
- Team Leadership: You would lead a team of developers with similar skill sets.
Skills And Qualifications
- Experience: At least 6+ years in software development.
- Full Stack Development: Practical experience with:
- Backend: Java, REST APIs, SQL Databases
- Frontend: Any modern frontend framework like Angular, React, or Vue
- Development Practices: Knowledge of design principles, software engineering best practices, code reviews, source control (likely Git), and build processes.
- Operating Systems: Working knowledge of the Microsoft Windows environment.
- Software Design: Strong understanding of object-oriented design, data structures, algorithms, and distributed software systems.
- Agile Methodologies: Familiarity with Jira or Azure DevOps for managing the software development lifecycle.
- Communication: Excellent spoken and written English skills are a must.
- Bonus: Experience in the dealership industry is a plus, suggesting the product might be related to dealership management or operations.
What They're Looking For
- Problem-Solvers: You’ll be expected to not only solve technical problems but to help define the direction and solutions to those problems.
- Team Player: You’ll be part of a global team, so strong collaboration and communication skills are essential.
- Leadership Potential: The opportunity to grow into a leadership
Timings
6 AM – 4 PM PST (7PM–5AM)
Exciting Benefits We Offer
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment