IBEX is currently looking for System Engineer for our Islamabad/Rawalpindi Sites.
Qualification: Bachelors
Timings: Rotational Shifts
Experience: 1-2 Years
Gender: Male/Fresh
Job Responsibilities
Provide technical assistance with computer hardware and software
Resolve issues for staff via phone, in person, or electronically
Log bugs and enhancement requests
Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.
Arranges service by software or hardware vendors to repair or replace defective products.
Performs other related duties as assigned
Professional Skills:
Excellent customer service skills
Strong troubleshooting and critical thinking skills
Previous experience in IT support field
Technical Skills:
Network Scanning tools
Knowledge of CMD/PowerShell basic daily usage commands
Nessus Scanner
DHCP/DNS
TCP/IP
VLANs