Job Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Project Management
- Lead and manages medium to large projects, directs project activities, schedules, risks
- and meetings, understands dependencies, and manages timelines
- Manage cohesive plans across all work streams, ensuring coordinated approach when
- utilizing cross-functional resources for input, data gathering, analysis, etc.
- Coordinate engagement of partner resources and subject matter experts across
- multiple projects & organizational functions
- Proactive identification, documentation and resolution management of project risks and issues
- Ability to define, track and report on specific measurable outcomes for projects
- Makes tough decisions and trade-offs between strategic and tactical issues
- Drive all project requirements through demand planning tools (Kinaxis) including order processing and schedule management with Client and Internal changes.
- Accountable for project inventory and billing. Drive to manage projects by utilizing customer owned inventory model.
- Diagnostics & Analytics
- Identify workflows/procedures that require enhancement/streamlining and identify ways to make them more effective
- Build models to estimate project costs, assess resource needs, and forecast expenses over time
- Communication
- Formulate recommendations and summarize findings via well-organized presentations to senior management; effectively summarize key information (e.g. cost savings, efficiency improvements, accountability metrics, etc.)
- Implementation
- Manage issues and decisions to timely resolution. Communicate with senior management teams to escalate/resolve project conflicts & needs
- Formulate plans to communicate, train stakeholders, and implement approved changes for the best return on investment
- Responsible for project turnover and start-up to project delivery stakeholders.
- Coordinate engagement of partner resources and subject matter experts across multiple projects & organizational functions
- Accountable for deliverables according to project scope as documented in Statements of
- Work.
- Responsible for project close out and reporting on project health and risks. Formulate and summarize findings ia well-organized presentations to senior management; effectively summarize key information (e.g. cost savings, risk, efficiency improvements, accountability metrics, etc.)
- Stakeholder Management
- Develop deep knowledge and understanding of customer and stakeholder business and needs
- Build strong relationships with customer operations stakeholders. Be the main point of contact for customer operational requirements.